We are dedicated to delivering our high-quality Sports Bras, Leggings, and Yoga Sets to your doorstep as quickly and efficiently as possible. Below you will find everything you need to know about our shipping process.

EFFECTIVE DATE: March 22, 2026

1. FREE SHIPPING OFFER

We love rewarding our community! We offer FREE Standard Shipping on all orders over $69 USD.

2. SHIPPING RATES & DESTINATIONS

For orders under $69 USD, we offer flat-rate shipping to ensure your activewear reaches you safely:

• United States: $7.99 USD per order.

• Europe: $4.99 USD per order.

3. ESTIMATED DELIVERY TIMES

Once your order is processed (usually within 1-3 business days), the estimated delivery times are as follows:

• Europe: 8 – 12 business days.

• United States: 12 – 16 business days.

Please note: These are estimated timeframes. We always strive to get your gear to you as fast as possible!

4. POTENTIAL DELAYS & PEAK SEASONS

While we aim for timely delivery, please understand that shipping times may be extended during the following periods:

• Holiday Seasons & Public Holidays: Such as Christmas and New Year.

• Peak Shopping Events: Including Black Friday, Cyber Monday, and large-scale seasonal sales.

• Unforeseen Circumstances: Extreme weather conditions, natural disasters, or global logistics disruptions beyond our control.

We appreciate your patience and understanding during these busy or challenging times.

5. ORDER TRACKING

As soon as your package is on its way, we will send you a shipping confirmation email containing your tracking number. You can use this to follow your VELLACTIVE gear’s journey right to your door.

6. CUSTOMS & IMPORT TAXES

For our international customers, please be aware that your order may be subject to import duties and taxes once a shipment reaches your country. VELLACTIVE is not responsible for these charges; they are the responsibility of the customer.

7. INCORRECT ADDRESSES

Please double-check your shipping address at checkout! We cannot be held responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, please email us immediately at vellactivegym@outlook.com.

8. CONTACT US

If you have any questions about the status of your order or our shipping practices, our friendly team is here to help: Email: vellactivegym@outlook.com